Refund and Cancellation Policy

At DigitalS Tech Service, we are committed to providing the highest quality service and products to our customers. Please read the following policies regarding our services and products. We provide both tech products and physical products, and our policies ensure that you have a seamless experience when using our services or purchasing products.

Service Delivery Timeline

All services, including tech products and physical products, will be provided digitally via the internet within 1-7 days from the date of order placement.

Types of Products We Offer

We offer a range of tech products and physical products, including:

Tech Products:

Mini Gadgets
Electronic Accessories (Chargers, Earphones, etc.)
Smart Devices

Physical Products:

Bags (Leather, Travel, Fashion)
Jackets
Trousers
T-Shirts
Fashion Accessories

Refund Policy

We offer a 30-day money-back guarantee on all new purchases. If you are dissatisfied with our products or services, you may request a refund within 30 days of your purchase date. Refunds will be processed within 30 working days and will be issued to the original payment method used for the purchase, either by credits or direct deposit to your bank account.

Refunds are available in the following circumstances:

Non-Delivery of Product: If you do not receive the product or service due to issues with your email provider or server, please contact us for assistance. Claims for non-delivery must be submitted in writing within 30 days of the delivery date. After this period, the product will be considered successfully delivered.
Download and Unzipping Issues: If you encounter problems downloading or unzipping your tech product, please contact our Technical Support Department within 30 days. Claims regarding download issues will only be honored if submitted within this period.
Major Defects: Although we test all products, unexpected issues may arise. For tech products, please contact our Technical Support Department if you encounter a defect. We will resolve the issue within 72 hours. If we fail to resolve the defect, a full refund or replacement of the product (of equal or similar value) will be offered.
Product Not as Described: If your physical product (such as a bag, jacket, or clothing item) does not match the description on our website, please contact our Customer Service Department within 30 days. You must provide evidence proving that the product is not as described. Refunds will not be issued for complaints based on incorrect expectations.

Cancellation Policy

Cancellations can be made within 24 hours of placing the order. After 24 hours, refund requests will follow the procedures outlined above based on the issue encountered.

Children’s Policy

Our products are intended for individuals aged 18 or older. We do not knowingly collect personally identifiable information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we discover that we have collected such information without verified parental consent, we will take steps to remove it and cancel the order.

Contact Information

For any inquiries regarding refunds, cancellations, or general customer support, please contact us at:

DigitalS Tech Service
Website: https://digitalstechservice.com
Phone: +1 (765) 559-8027
Email: info@digitalstechservice.com
Address: 207 Aquaduct Circle, West Lafayette, IN 47907

Our Commitment

At DigitalS Tech Service, we specialize in helping startups grow by offering both tech products and physical products. We understand that self-guided learning can be challenging, so we provide hands-on training, ongoing email support, and high-quality service to ensure your success.

If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

Refund and Cancellation Policy